Access assessment
Width, height, weight restrictions, delivery routes, banksman rules and turning space are recorded.
OPERATIONS DESK OPEN 24/7
CONSTRUCTION & SITE DELIVERY
Construction transport planned around the site.
The right vehicle is only useful if it can enter, turn, unload and meet the site's booking rules. We capture those practical conditions before confirming construction freight.
- Site-access review
- Timed delivery coordination
- Off-loading requirements captured
CAPABILITIES & BOUNDARIES
What this service covers.
Load and equipment
Materials, plant accessories and equipment are matched to body type, load security and unloading method.
Site contacts
Booking reference, gate, supervisor and delivery instructions are kept with the job.
Waiting and failed access
Arrival, queuing and access failures are documented so the parties can respond with the same facts.
WORKING PROCEDURE
Clear decisions before the vehicle moves.
Check the material
Confirm dimensions, weight, packaging and safe handling.
Check the site
Verify restrictions, slot, gate, contact and unloading equipment.
Coordinate arrival
Pass the confirmed instructions and manage the live delivery status.
ILLUSTRATIVE OPERATIONAL SCENARIO
Timed delivery to a restricted site
Illustrative scenario: palletised materials must arrive through a designated gate with no on-site forklift.
- Confirm vehicle dimensions against access
- Request suitable off-loading equipment
- Record slot and site contact
Practical outcome
The vehicle plan reflects the site, reducing the risk of a preventable failed delivery.
VERIFIABLE SERVICE RECORDS
What the workflow can evidence.
We do not publish invented fleet figures, customer logos or delivery statistics. These are the records produced by the current TGH workflow where applicable to the confirmed job.
A written job reference, route, collection time and requested vehicle captured before review.
An indicative VAT-inclusive estimate with a visible 30-minute validity period.
A private Control Room record for status, exceptions and operational updates.
Proof-of-delivery and GPS events can be recorded against the authorised job timeline.
FREQUENTLY ASKED QUESTIONS
Specific answers before you confirm.
Can you deliver to sites without a postcode?
A precise location pin, entrance instructions and reliable site contact may be used, subject to route verification.
Do you provide cranes or HIAB vehicles?
Only when specifically requested and a suitable compliant specialist operator is confirmed.
Who unloads the freight?
The booking must state whether the site, driver or specialist equipment is responsible; it is never assumed.
Can deliveries be made outside normal hours?
Yes, if the site accepts them and the route, driver hours and vehicle availability allow.
NEXT STEP
Send the actual movement details.
The online result is indicative. Dispatch confirms the suitable vehicle, availability and final price in writing.